Agent StoreOperationsUnit Turnover and Inspection Management
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Tenant Move-In and Move-Out Inspection Agent

OperationsUnit Turnover and Inspection Management

Guides tenants and staff through structured move-in and move-out inspections, comparing photo documentation to flag damage and calculate deposit deductions.

4
Process steps
5
Integrations
3
Data inputs

Move-in and move-out inspections are critical for accurately assessing security deposit deductions, but paper checklists and inconsistent photo documentation frequently lead to disputes over what condition existed at move-in versus move-out

Property managers spend hours manually comparing old inspection notes and photos to determine what damage is tenant-caused versus normal wear and tear

At move-in, the agent presents a room-by-room digital checklist and prompts for a photo of each item, storing the timestamped images against the unit record. At move-out, it repeats the same checklist structure and uses image comparison to flag items showing new damage versus the move-in baseline, cross-references a repair cost table to estimate deduction amounts, and compiles a side-by-side comparison report with photos for the security deposit disposition letter.

1

Conduct Move-In Inspection

  • Present a standardized room-by-room condition checklist
  • Capture timestamped photos of each room, fixture, and appliance
  • Record the tenant's and inspector's condition notes and signatures
Outcome: A complete, photo-documented baseline condition record is established.
2

Conduct Move-Out Inspection

  • Repeat the identical checklist structure at move-out
  • Capture new timestamped photos of the same rooms and fixtures
  • Record any tenant-noted disputes or comments
Outcome: A matching move-out condition record is captured for direct comparison.
3

Compare and Flag Damage

  • Run image comparison between move-in and move-out photos per item
  • Flag items showing damage beyond normal wear and tear
  • Cross-reference a repair cost table to estimate deduction amounts
Outcome: New damage is objectively identified and cost-estimated using visual evidence.
4

Generate Deposit Disposition

  • Compile the itemized deduction worksheet with photo evidence
  • Calculate the net deposit refund amount
  • Produce the legally required disposition letter within the statutory deadline
Outcome: A defensible, evidence-backed deposit disposition is ready to send within the legal deadline.
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