Statement Of Account Agent
Generates comprehensive, on-demand account statements summarizing open invoices, payment history, credits, and running balance for any customer over any date range.
Customers, particularly large enterprise accounts with high invoice volume, regularly need a consolidated statement of their full account activity, all open invoices, payments received, credits applied, and the current running balance, whether for their own accounts payable reconciliation, an internal audit, or simply understanding what they owe, but today generating this requires a billing analyst to manually pull data from multiple invoice, payment, and credit records and assemble it by hand, which is slow and doesn't scale when many customers request statements around the same period like fiscal year-end
This agent generates a complete, accurate statement of account on demand for any customer and date range, pulling every invoice, payment, credit memo, and adjustment in scope, presenting a clear running balance, and highlighting any items still open or past due
It can also run automatically on a recurring basis for customers who want a standing monthly statement rather than requesting one each time
This turns a manual, multi-system data pull into an instant, accurate, self-service statement
Upon request or on a recurring schedule, the agent queries all invoice, payment, credit memo, and adjustment records for the specified customer within the requested date range, sorts them chronologically, and calculates a running account balance after each transaction. It formats the compiled activity into a clear statement document showing open items, payment history, and current balance due, cross-validates the calculated ending balance against the billing system's recorded balance for accuracy, and delivers the statement through the customer's preferred channel.
Gather Account Activity
- Pull all invoices issued to the customer within the requested date range
- Pull all payments received and their application to specific invoices
- Pull all credit memos, debit memos, and adjustments
- Sort all transactions chronologically for the statement period
Calculate Running Balance
- Calculate the running account balance after each transaction
- Identify which invoices remain open, partially paid, or past due
- Calculate aging categories for any past-due open items
- Cross-validate the calculated ending balance against the billing system of record
Format the Statement
- Compile activity into a clear, chronological statement document
- Highlight open, past-due, and disputed items distinctly
- Apply the customer's branding and format preferences
- Include supporting invoice references for each line item
Deliver and Schedule
- Deliver the statement through the customer's preferred channel
- Set up a recurring statement schedule if requested
- Log the statement generation for customer service reference
- Flag any balance discrepancy detected during validation for investigation