Agent StoreBillingReferral & Promotional Credits
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Referral Credit Application Agent

BillingReferral & Promotional Credits

Validates qualifying referral events and automatically applies the correct account credit to both referrer and referee per program rules.

4
Process steps
5
Integrations
3
Data inputs

Referral programs are a proven growth lever, but the billing mechanics behind them are easy to get wrong: a credit needs to be withheld until the referee's qualifying action (first payment, minimum tenure, spend threshold) actually occurs, applied to the correct account and currency, capped per program terms, and reversed if the referee later churns or refunds within a clawback window

Manually tracking referral pairs, qualifying events, and credit application across a growing customer base becomes unmanageable quickly, and errors either cost the company money through over-crediting or damage trust through under-crediting or delayed credit application

Fraud is also a real risk — self-referrals, fake accounts, or coordinated referral rings can be used to farm credits if qualifying logic isn't enforced carefully

Marketing needs visibility into program performance and cost, which is hard to get when credit application is scattered across manual billing adjustments

The agent tracks referral pairs from signup through the program's defined qualifying event, validates that the qualifying condition is genuinely met (including basic fraud checks for self-referral or account farming patterns), and automatically applies the correct credit amount to both referrer and referee accounts once qualified. It enforces program caps, respects any clawback window by reversing credits if the referee churns or refunds early, and reports program cost and performance to marketing.

1

Track Referral Pairs And Qualifying Events

  • Capture referral attribution at signup and link referrer to referee
  • Monitor the referee's account for the defined qualifying event
  • Flag pairs approaching the qualifying deadline without meeting the condition
Outcome: A live, accurate record of every referral pair and its qualification status.
2

Validate And Screen For Abuse

  • Confirm the qualifying event genuinely occurred per program terms
  • Run basic fraud checks for self-referral, duplicate accounts, or payment fingerprint overlap
  • Hold suspicious pairs for manual review before crediting
Outcome: Only genuine, qualifying referrals proceed to credit application.
3

Apply Credits Per Program Rules

  • Calculate the correct credit amount for referrer and referee
  • Enforce per-account and program-wide credit caps
  • Apply the credit to the correct account and currency automatically
Outcome: Both parties receive accurate, correctly capped credits without manual processing.
4

Monitor Clawbacks And Report

  • Reverse credits if the referee churns or refunds within the clawback window
  • Track total program cost, qualification rate, and fraud-hold rate
  • Report referral program ROI and performance trends to marketing
Outcome: Program integrity is maintained and marketing gets a clear cost/performance picture.
ReferralCandy
Stripe Billing
Segment
HubSpot
Amplitude