Agent StoreHuman ResourcesCandidate Verification
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Reference Check Agent

Human ResourcesCandidate Verification

Automates outreach to candidate-provided references, collects structured feedback via a guided questionnaire, and compiles a summary report for hiring teams.

4
Process steps
5
Integrations
2
Data inputs

Reference checks are often the last step before an offer but are frequently delayed because recruiters must chase down references by phone or email over several days

Feedback collected informally is inconsistent, hard to compare across candidates, and rarely documented in a standardized format for later review

The agent sends reference request emails immediately after a candidate provides contact details, offers references a guided questionnaire covering role-specific competencies, and follows up automatically on non-responses

Collected responses are compiled into a standardized summary report, flagging any inconsistencies with the candidate's own claims for recruiter attention

The agent triggers outreach to references as soon as a candidate submits their contact information, sending a structured questionnaire tailored to the role's competencies. It tracks response status and sends automated reminders after a configurable delay, then parses submitted responses to score consistency, tone, and specificity. A comparison layer flags any discrepancies between reference feedback and information the candidate provided during interviews, and the final report is attached to the candidate's ATS profile.

1

Initiate Outreach

  • Trigger reference request upon candidate contact submission
  • Send a personalized outreach email to each reference
  • Confirm reference relationship and duration with candidate
  • Set response deadline and reminder schedule
Outcome: All references are contacted with a clear, trackable request.
2

Collect Structured Feedback

  • Deliver a guided questionnaire covering role competencies
  • Allow free-text and rating-scale responses
  • Track completion status per reference
  • Send automated follow-up reminders for non-responders
Outcome: Structured, comparable feedback is collected from each reference.
3

Analyze and Cross-Check

  • Score responses for specificity and consistency
  • Compare reference feedback against candidate's stated experience
  • Flag any discrepancies or red flags for recruiter review
  • Aggregate ratings across all references
Outcome: Feedback is analyzed and any inconsistencies are surfaced for review.
4

Compile Summary Report

  • Generate a standardized reference summary document
  • Include direct quotes supporting each competency rating
  • Attach discrepancy flags with recommended follow-up questions
  • Push report to the ATS candidate file
Outcome: A complete, standardized reference report is ready for hiring decision review.
Greenhouse or Lever ATS
Syncs reference status and final report to candidate profile
Email (Gmail/Outlook)
Sends outreach and reminder emails to references
SurveyMonkey or Typeform
Delivers the structured reference questionnaire
DocuSign
Captures reference consent where required by jurisdiction
Slack
Notifies recruiters when all references have responded