Agent StoreOperationsEngineering Change Order Management
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Design-Build RFI Coordination Agent

OperationsEngineering Change Order Management

Routes and tracks requests for information across architecture and engineering disciplines, ensuring design clarifications are answered before they stall construction schedules.

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Process steps
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Integrations
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Data inputs

RFIs submitted by contractors during construction often require input from multiple engineering disciplines and the architect before a complete answer can be given, but manually routing an RFI to the right combination of structural, mechanical, and architectural staff and tracking response deadlines across a busy project team is inefficient and causes response delays

Late RFI answers stall field work and can trigger contractor delay claims

This agent automatically classifies incoming RFIs by discipline, routes them to the correct responders, tracks response deadlines against contract requirements, and consolidates multi-discipline answers into a single coordinated response

The agent ingests incoming RFIs from the contractor, classifies each by discipline and urgency based on content analysis, and routes them to the appropriate architect or engineer based on the project team assignment matrix. It tracks contractual response deadlines, sends reminders as deadlines approach, and for RFIs requiring input from multiple disciplines, consolidates individual responses into a single coordinated answer before it's issued back to the contractor. Response time and aging metrics are tracked across the full RFI log.

1

Classify and Route RFI

  • Parse RFI content and identify discipline scope
  • Assess urgency based on field impact language
  • Route to appropriate architect or engineer
Outcome: Every RFI reaches the correct responder without manual triage delay.
2

Track Response Deadlines

  • Calculate deadline per contract response time requirements
  • Send reminders as deadlines approach
  • Escalate overdue RFIs to project manager
Outcome: Contractual response deadlines are consistently met.
3

Consolidate Multi-Discipline Answers

  • Collect responses from each involved discipline
  • Check for conflicting guidance between disciplines
  • Draft unified coordinated response
Outcome: The contractor receives one clear, consistent answer instead of fragmented replies.
4

Log and Report

  • Update RFI log with final response and date
  • Track average response time by discipline
  • Report aging and volume trends to project leadership
Outcome: A complete, analyzed RFI record supports schedule and claims defense.
Procore
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