Data Subject Access Request Agent
Automates intake, identity verification, and cross-system data retrieval for GDPR and CCPA data subject access, deletion, and correction requests.
Privacy regulations require companies to respond to individual data access, deletion, and correction requests within strict statutory windows, but locating every piece of a requester's personal data across CRM systems, marketing platforms, support tickets, and internal databases is a manual, time-intensive process prone to missed data stores
Privacy teams often scramble near deadline, and inconsistent identity verification processes create risk of disclosing data to the wrong person
This agent automates intake and identity verification, systematically queries connected systems for all matching personal data, compiles a structured response package, and tracks the statutory deadline clock so nothing slips through
It significantly reduces manual search time while creating an auditable record of how each request was fulfilled, which is critical if a regulator later questions the response
The agent triggers when a data subject request is submitted through a web form, email, or privacy portal, and it first verifies requester identity using a configurable verification workflow such as matching submitted identifiers against account records. Once verified, it queries connected systems including the CRM, data warehouse, marketing platforms, and support ticketing tools using data mapping metadata to locate all records associated with the requester, then uses an LLM to compile and redact the results into a structured, human-readable response package. The agent tracks the statutory response deadline for the applicable jurisdiction, sends internal reminders as the deadline approaches, and logs every system queried and every action taken for audit purposes.
Intake and Verify Identity
- Capture request details from portal, email, or form submission
- Classify request type: access, deletion, correction, or opt-out
- Verify requester identity against account records
- Determine applicable jurisdiction and statutory deadline
Locate Personal Data
- Query connected systems using data mapping metadata
- Search CRM, marketing platform, support tickets, and data warehouse
- Aggregate matching records across all systems
- Flag any system that could not be queried automatically
Compile Response Package
- Structure findings into a readable disclosure package
- Redact third-party personal data from shared records
- Draft response letter per jurisdictional requirements
- Route package to privacy officer for final approval
Execute and Log Completion
- Deliver approved response through the original request channel
- Execute deletion or correction actions in connected systems where applicable
- Log every system queried and action taken for the audit trail
- Close out the request against the statutory deadline tracker