Billing Rate Card Agent
Maintains and versions product and service rate cards, propagating approved rate changes to active billing systems while preserving legacy pricing for grandfathered contracts.
Rate cards, the master reference of what a company charges for each product, service, or unit of usage, tend to live in a mix of spreadsheets, CPQ configuration, and hard-coded billing system settings, and keeping all these copies synchronized when a rate change is approved is a manual, error-prone task that risks some systems billing the old rate and others billing the new one simultaneously
Compounding this, most rate changes need to apply only to new contracts going forward while existing customers with contractual price protection continue on the old rate, and manually tracking which accounts are exempt from a rate change is easy to get wrong at scale
This agent maintains a single authoritative, versioned rate card, propagates approved changes to every connected billing and quoting system simultaneously so nothing falls out of sync, and automatically excludes accounts with active grandfathered pricing protection from the update
It maintains a full version history so any historical invoice can be validated against the rate card that was actually in effect at the time
When a new rate card version is approved, the agent validates the change against required approval sign-offs, then propagates the updated rates simultaneously to every connected billing, quoting, and invoicing system via API, tagging each with the new rate card version identifier and effective date. It cross-references the customer base against grandfather clause records to exclude protected accounts from the new rates, maintaining their prior version reference, and archives every historical rate card version with its effective date range for audit and dispute validation purposes.
Validate the Rate Change
- Confirm required approval sign-offs are complete for the new rate card
- Validate the new rates against defined pricing governance rules
- Check for conflicts with existing promotional or contractual pricing
- Set the effective date for the rate card version
Identify Grandfathered Exclusions
- Cross-reference the customer base against grandfather clause records
- Identify accounts with contractual price protection
- Confirm the duration and scope of each grandfather protection
- Exclude protected accounts from the new rate card application
Propagate to Connected Systems
- Push the new rate card simultaneously to all connected billing systems
- Push updated rates to CPQ and quoting tools for new deal pricing
- Tag every system update with the rate card version and effective date
- Verify successful propagation across all connected systems
Archive and Enable Historical Validation
- Archive the previous rate card version with its effective date range
- Maintain a full version history for every rate card change
- Support historical rate lookup for invoice or dispute validation
- Report the rollout status and any propagation failures to pricing operations